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FAQs

 

Why do you need to know my average transaction amount?

The fees that you are charged by your credit card processor is often related to the amount of your transactions. The fee structures vary from one credit card processor to the next. Therefore, we need to get this information from you so we can find the credit card processor that best suits the needs of your business. Of course, this is not the only information that is used to determine the amount of your credit card processing fees. Several other factors come into play when determining your fees, which means we are better able to connect you with the right credit processor when you provide us with accurate and thorough information.

Can you help me if I have bad credit?

We specialize in helping all types of businesses. Whether your business is involved in high risk ventures or you have poor credit, we are certain we can help connect you with a credit card processor that will suit the needs of your business model. After you have completed our simple online form, one of our representatives will contact you in order to discuss your options further. Once we have found a credit card processor that suits you, your information will be passed onto an underwriter who will consider your credit when determining the terms for your credit card processing account.

Do I have to set up my own shopping cart for online transactions?

You do not need to set up your own personal shopping cart in order to accept online transactions. When you register your account with one of our merchant processors, your business will be added to our system. This means your customers’ information can be passed through our gateway in order to complete credit card transactions. If you have a large number of products on your site, however, you might find it to be easier to have your own shopping card because this can be easier and more convenient for your customers.

What kind of training do we provide?

After we have selected the credit card processor that is right for you, it generally takes only a couple of days to get your account approved. Once you have been approved, you will be able to start processing credit cards the very next day. Before you start processing cards, however, you will receive training in how to use the POS terminal if you are a brick and mortar business. If you are an online business, we will provide you with training for using your online credit card processing service as well as for accessing the money you have made. Additionally our services have been reviewed by third party experts in the industry including the following merchant service review sites:

We have been reviewed and rated at the following merchant sites

How can I be certain my money is protected?

At our company, your security and the security of your customers is a top priority. Therefore, we utilize the latest technology in loss prevention and fraud protection. We also utilize state-of-the-art technology to reduce the number of chargebacks charged to your account, which helps your business save money. Our technology helps protect your financial information as well as the financial information of your customers as it is being sent through our gateway and as it is stored.

Do I need to open up a new bank account in order to use these services?

You do not need to open up a new bank account in order to use the services provided by us. In fact, the money you earn through your business is simply directly deposited into the account that you have designated. If you are a sole proprietor, you can have the money directly deposited into your personal account or into a separate business account. We strive to make everything as simple for you as possible!